News

Pocahontas, Iowa 50574
Position: Utility Billing Clerk
Date: March 2025
Reports to: City Administrator
POSITION SUMMARY UTILITY BILLING CLERK
The Utility Billing Clerk is the face of the city. He/she will be available to greet customers as they enter City Hall and to assist in answering general inquiries. Routine and repetitive clerical tasks, typing of reports and forms, and related work as required.
ESSENTIAL JOB DUTIES OF UTILITY BILLING CLERK
□ Represents the city with its citizens. Answers questions and courteously explains city policy.
□ Screens office and telephone calls.
□ Completes payroll in absence of City Clerk.
□ Follows general office procedures.
□ Balances books and compiles reports to show statistics such as receipts and expenditures, accounts payable and receivable, and other items.
□ Completes trial balance.
□ Operates calculating machine and posting machine.
□ Sorts, alphabetizes, and files material
□ Checks records and forms for accuracy and completeness.
□ Operates standard office equipment.
□ Balances all cash received at Front Desk.
□ Prepares and manages enterprise billing and payment receipts. (electric/garbage/water/sewer, etc.) Reads water meters if needed.
□ Advises customers on payment options for delinquent utility bills and initiates electric/water shut off.
□ Prepares and files assessments and notifies property owners of assessments and public hearings.
□ Supervises Drug and Alcohol in the Workplace Policies as well as coordinates required physicals.
□ Takes bookings, booking fees, and makes payments for expenses related to the Community Building, Shelter Houses, and Campground. Communicates building cleaning needs to appropriate personnel.
□ Manages data placed on electronic highway sign.
□ Attends educational workshops to remain current in municipal affairs.
□ Has the powers and duties as provided in the City Code and job descriptions, to complete the job duties, in the absence of the City Clerk or his/her inability to do so.
□ Performs other duties as needed.

For more information, please contact cityadmin@cityofpokyia.org, or visit City Hall. Position will remain open until filled.